Callcenter-Controlling: Konzepte, Modifikationen Und Handlungsempfehlungen

by Jens Ammermann, Dr Wolfgang Becker, Julia Marr, and Patrick Ulrich

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  • ISBN10 3170212192
  • ISBN13 9783170212190
  • Publish Date 20 May 2010
  • Publish Status Transferred
  • Publish Country DE
  • Imprint Kohlhammer
  • Format Paperback (US Trade)
  • Pages 140
  • Language German