Memos from to Management: There's Nothing Wrong with Serving a Lousy Cup of Coffee If--

by Michael H Mescon, Timothy S. Mescon, and Susan Harte

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Truett Cathy, founder of Chick-fil-A, explains why it's okay to serve a lousy cup of coffee. Frank Perdue, chairman of Perdue Farms, asks for criticism--and then learns from it. To the wisdom gleaned from these and other business leaders, the authors have added their own invaluable insights on such topics as the small room concept, listening with three ears, and more.
  • ISBN10 1563520664
  • ISBN13 9781563520662
  • Publish Date 1 January 1955
  • Publish Status Active
  • Out of Print 11 June 2008
  • Publish Country US
  • Imprint Longstreet Press
  • Format Hardcover
  • Pages 151
  • Language English