Difficult People is a book about learning how to handle people who are rude, aggressive and irate in the workplace. You will learn how to diffuse stressful situations calmly and professionally.
- ISBN10 1552091252
- ISBN13 9781552091258
- Publish Date 1 March 1997 (first published 15 March 1990)
- Publish Status Out of Print
- Out of Print 26 December 2011
- Publish Country CA
- Imprint Firefly Books Ltd
- Format Paperback
- Pages 192
- Language English