Casino Gaming Methods offers insight to a variety of casino operating departments. Each department and each game meets the needs of a different customer segment or a different customer expectation. As with any large business, many employees understand the details of their specific job, but they lack a broader view of how each job and each department build upon the total customer experience. The goal of this book is to offer readers a view of the broader customer experience by examining several of the pieces that make up the casino entertainment experience. It also looks at the games of slots, blackjack, roulette, poker, baccarat, craps, bingo and keno. Readers will learn about the history of each game, how the games are played, how they make money for the casino, and the rules managers use to monitor game performance.
- ISBN10 0132228971
- ISBN13 9780132228978
- Publish Date 19 March 2009
- Publish Status Out of Print
- Out of Print 17 May 2016
- Publish Country US
- Imprint Pearson
- Format Hardcover
- Pages 192
- Language English