Building Successful Online Communities: Evidence-Based Social Design (Building Successful Online Communities) (The MIT Press)

by Robert E. Kraut and Paul Resnick

Sara Kiesler, Moira Burke, Yan Chen, Niki Kittur, Joseph Konstan, Yuqing Ren, and John Riedl

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Book cover for Building Successful Online Communities

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Online communities are among the most popular destinations on the Internet, but not all online communities are equally successful. For every flourishing Facebook, there is a moribund Friendster -- not to mention the scores of smaller social networking sites that never attracted enough members to be viable. This book offers lessons from theory and empirical research in the social sciences that can help improve the design of online communities.

The authors draw on the literature in psychology, economics, and other social sciences, as well as their own research, translating general findings into useful design claims. They explain, for example, how to encourage information contributions based on the theory of public goods, and how to build members' commitment based on theories of interpersonal bond formation. For each design claim, they offer supporting evidence from theory, experiments, or observational studies.
  • ISBN10 0262299194
  • ISBN13 9780262299190
  • Publish Date 23 March 2012
  • Publish Status Active
  • Publish Country US
  • Publisher MIT Press Ltd
  • Imprint MIT Press
  • Format eBook
  • Pages 328
  • Language English