Help Desk, Service Desk Best Practice Handbook: Building, Running and Managing Effective Support - Ready to Use Supporting Documents Bringing Itil Theory Into Practice

by Ivanka Menken and Gerard Blokdijk

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  • ISBN10 6612184914
  • ISBN13 9786612184918
  • Publish Date 21 May 2009 (first published 1 August 2008)
  • Publish Status Active
  • Out of Print 3 March 2010
  • Publish Country US
  • Imprint Emereo Pty Ltd
  • Format eBook
  • Pages 121
  • Language English