The ITSM Iron Triangle: Incidents, Changes and Problems

by Daniel D. McLean

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Book cover for The ITSM Iron Triangle

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This innovative work of fiction demonstrates how ITIL(R) best practice can ensure the success of your IT process implementation projects. It is based on real-life, up-to-date situations and offers vital strategies to implement the most important aspects of ITIL into your business and to tailor them to your organization's particular needs.
  • ISBN10 1849283184
  • ISBN13 9781849283182
  • Publish Date 5 January 2012
  • Publish Status Active
  • Publish Country GB
  • Imprint IT Governance Publishing
  • Format eBook
  • Pages 188
  • Language English