This text suggests how document management can be achieved in the context of knowledge management and improvemtn approaches such as business process re-engineering, quality management and Investors in People. The author explains how different technologies can support the life-cycle from creation, indexing, retrieval and communication to disposal or storage. Both strategic and project-level issues are addressed, from developing an information systems strategy, to day-to-day records and document management practice and establishing user requirements for new systems, tendering procedures, system selection and implementation. Contributed case studies relate the real-life benefits.
- ISBN10 0566081482
- ISBN13 9780566081484
- Publish Date 12 January 2000
- Publish Status Out of Print
- Out of Print 6 March 2012
- Publish Country GB
- Imprint Gower Publishing Ltd
- Format Hardcover
- Pages 300
- Language English