Obtaining Value from Big Data for Service Systems, Volume I: Big Data Management

by Stephen H. Kaisler, Frank Armour, and J Alberto Espinosa

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Book cover for Obtaining Value from Big Data for Service Systems, Volume I

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Volume I of this two-volume series focuses on the role of big data in service delivery systems. It discusses the definition and orientation to big data, applications of it in service delivery systems, how to obtain results that can affect/enhance service delivery, and how to build an effective big data organization.

This volume will assist readers in fitting big data analysis into their service-based organizations. It will also help readers understand how to improve the use of big data to enhance their service-oriented organizations.
  • ISBN10 1949443558
  • ISBN13 9781949443554
  • Publish Date 30 May 2019
  • Publish Status Active
  • Publish Country US
  • Imprint Business Expert Press
  • Edition 2nd Revised edition
  • Format Paperback (US Trade)
  • Pages 136
  • Language English