Profiting from the Clash of Ideas: Constructive Conflict Leads to Better Decisions and Results

by Michael A. Roberto

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This Element is an excerpt from Why Great Leaders Don't Take Yes for an Answer: Managing for Conflict and Consensus (ISBN: 9780137000630) by Michael A. Roberto. Available in print and digital formats.

 

Use constructive conflict to drive better decision-making, greater innovation, and real competitive advantage.

 

If an organization is saddled with a culture of polite talk, superficial congeniality, and low psychological safety, how can a leader spark greater candor? What tools can leaders employ to ignite a lively, constructive scuffle? Let’s examine how one chief executive created a decision process that was “confrontational by design.” 

  • ISBN10 0137040342
  • ISBN13 9780137040346
  • Publish Date 12 October 2009
  • Publish Status Active
  • Publish Country US
  • Publisher Pearson Education Limited
  • Imprint Addison Wesley
  • Format eBook (EPUB)
  • Pages 10
  • Language English