Walking the Walk: Having Your Customers Love You

by Robert Brunner

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Book cover for Walking the Walk

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This Element is an excerpt from Do You Matter?: How Great Design Will Make People Love Your Company (ISBN: 9780137142446) by Robert Brunner and Stewart Emery. Available in print and digital formats.

 

A process, not an event: achieving total commitment to building a design-driven company, from top to bottom.

 

Even companies that get on the path of being design driven may have rogue cells in their DNA that can multiply to become a potentially fatal flaw. The risk is almost always around losing the magic that got them where they were, backing away from a living approach that ensured freshness and ongoing vision....

  • ISBN10 0132476460
  • ISBN13 9780132476461
  • Publish Date 30 November 2009
  • Publish Status Active
  • Publish Country US
  • Publisher Pearson Education Limited
  • Imprint Addison Wesley
  • Format eBook (EPUB)
  • Pages 13
  • Language English