Qualitatsmanagement Fur Dienstleistungen: Grundlagen, Konzepte, Methoden

by Manfred Bruhn

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  • ISBN10 1281241938
  • ISBN13 9781281241931
  • Publish Date 1 January 2008 (first published 1 January 2006)
  • Publish Status Active
  • Out of Print 25 March 2015
  • Publish Country US
  • Imprint Springer
  • Pages 629
  • Language English