The Itil V3 Service Management Awareness Pocket Guide: The Itil V3 Pocket Toolbook - A Quick Reference Guide to All the Processes and Activities for Improving Quality and Speed

by Michael Wedemeyer and Ivanka Menken

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  • ISBN10 192164463X
  • ISBN13 9781921644634
  • Publish Date 4 June 2009
  • Publish Status Active
  • Publish Country US
  • Imprint Emereo Pty Ltd
  • Pages 77
  • Language English