Configuration Management: Expert Guidance for IT Service Managers and Practitioners

by Shirley Lacy and David Norfolk

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Book cover for Configuration Management

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Configuration management is the tracking, recording and monitoring of the elements of a business IT system and any changes and developments. This book combines the ITILĀ® view of configuration management with expert feedback from practitioners who have implemented configuration management in a wide range of real environments. Invaluable to IT professionals who are implementing configuration management and also to technology-savvy business managers who need to use automated business services.
  • ISBN10 1780170769
  • ISBN13 9781780170763
  • Publish Date 2 November 2010
  • Publish Status Permanently Withdrawn
  • Out of Print 2 July 2013
  • Publish Country GB
  • Publisher BCS Learning & Development Limited
  • Imprint BCS, The Chartered Institute for IT