This training program is designed to help you acquaint others with managing conflict and disagreement in the workplace. In this course, participants will understand the basic principles of conflict management, discover new strategies for managing conflict, and practice using a four-phase process for managing conflict and disagreement.
- ISBN10 1418889202
- ISBN13 9781418889203
- Publish Date 3 January 2006
- Publish Status Active
- Publish Country US
- Publisher Cengage Learning, Inc
- Imprint Course Technology Inc
- Edition 3rd ed.
- Format Hardcover
- Language English