The Itil V3 Service Management Awareness Pocket Guide - The Itil V3 Pocket Toolbook: A Quick Reference Guide to All the Processes and Activities for Improving Quality and Speed

by Michael Wedemeyer, Gerard Blokdijk, and Ivanka Menken

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Book cover for The Itil V3 Service Management Awareness Pocket Guide - The Itil V3 Pocket Toolbook
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  • ISBN10 1921573252
  • ISBN13 9781921573255
  • Publish Date 1 December 2008
  • Publish Status Active
  • Publish Country US
  • Imprint Emereo Pty Ltd
  • Format Paperback (US Trade)
  • Pages 92
  • Language English