Improving the Understanding of Customer Satisfaction and Experience in Scottish Local Governement: Towards a Collaborative and Common Approach

by Jennifer Wallace and Martin Brown

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  • ISBN10 0956015514
  • ISBN13 9780956015518
  • Publish Date October 2008
  • Publish Status Active
  • Publish Country GB
  • Imprint Scottish Consumer Council
  • Format Paperback
  • Pages 15
  • Language English