Cisco Unity Connection
The comprehensive guide to Cisco Unity Connection voice messaging system design, implementation, and troubleshooting
David Schulz
Cisco Unity Connection presents all the concepts and techniques you need to successfully plan, design, implement, and maintain Cisco Unity Connection voice messaging systems. For every stage of the system lifecycle, enterprise voice expert David Schulz offers clear explanations, practical examples, realistic case studies, and best-practice solutions.
The author begins by introducing Cisco Unity Connection’s core features, capabilities, and components. Next, he provides thorough, step-by-step coverage of configuration, including users, contacts, call routing, dial plans, class of service, and templates. You will find extensive discussions of user features and access, administration and maintenance, redundancy and backup, and much more. Throughout, the author addresses many enhancements introduced in the new Cisco Unity Connection v8.5 software.
This book concludes with a complete guide to troubleshooting, including case studies that identify common deployment challenges and help you build real-world problem-solving skills.
- ISBN10 0132378973
- ISBN13 9780132378970
- Publish Date 27 June 2011 (first published 2 June 2011)
- Publish Status Active
- Publish Country US
- Imprint Cisco Press
- Format eBook (EPUB)
- Pages 624
- Language English