Competitive Strategies for Service Organisations

by Neil Botten and John McManus

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Book cover for Competitive Strategies for Service Organisations

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This text pulls together the various analytical concepts, models and techniques of traditional corporate strategy against a backdrop of the service industry environment in the light of a new global context. It expounds the central role of the service industries and redefines them within a new international framework.
  • ISBN13 9780333716809
  • Publish Date 19 July 1999
  • Publish Status Active
  • Publish Country GB
  • Imprint Palgrave Macmillan
  • Format Hardcover
  • Pages 327
  • Language English