Special Issue on Service Excellence. Managing Service Quality, Volume 12, Issue 3

by Barbara Lewis

Barbara Lewis (Editor) and Ton van der Wiele (Editor)

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  • ISBN10 1280479604
  • ISBN13 9781280479601
  • Publish Date 1 January 2002
  • Publish Status Active
  • Out of Print 4 March 2015
  • Publish Country US
  • Imprint Emerald Group Publishing
  • Format eBook
  • Pages 73
  • Language English