In a time of increased scrutiny and heightened demands for accountability, community and public leaders must demonstrate more than good intentions, they must produce results. "Results That Matter" outlines a new and effective framework, the Effective Community Governance Model, that employs a set of valuable tools of community improvement especially performance measurement and citizen engagement to empower communities to achieve the outcomes that their citizens most desire. Using the information and tools presented in this book, government, nonprofit, and civic managers and reformers will learn not only how to achieve one-time improvement of their organizations and communities but how to foster a cycle of community renewal and improvement.
- ISBN10 0787962066
- ISBN13 9780787962067
- Publish Date 21 November 2005
- Publish Status Active
- Publish Country US
- Publisher John Wiley & Sons Inc
- Imprint Jossey-Bass Inc.,U.S.
- Format Hardcover
- Pages 304
- Language English