The Telephony Tutorials: A Practical Guide for Managing Business Telecommunications Resources (CMP Books)

by Jane Laino

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Book cover for The Telephony Tutorials

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This book explains in simple, nontechnical language how to maximize office communications. It covers everything -- from the niceties of telephone interaction with customers to creating an RFP (request for proposal), buying a telephone system, or setting up a hunt group for the sales department.
  • ISBN10 1578200598
  • ISBN13 9781578200597
  • Publish Date 1 July 2000
  • Publish Status Active
  • Out of Print 20 November 2001
  • Publish Country US
  • Publisher McGraw-Hill Education - Europe
  • Imprint McGraw-Hill Inc.,US
  • Format Paperback
  • Pages 171
  • Language English