Telephone Techniques & Technology focuses on the skills required to use the telephone effectively in a work environment. These skills are vital to success whether an individual is an office assistant, a company operator, or a corporate executive. Each of the lessons emphasizes hearing, speaking, and writing activities.
- ISBN10 0538605286
- ISBN13 9780538605281
- Publish Date 6 August 1993
- Publish Status Out of Print
- Out of Print 14 December 2009
- Publish Country US
- Publisher Cengage Learning, Inc
- Imprint South-Western
- Format Paperback
- Pages 294
- Language English