This edition provides the lay person with a comprehensive overview of operations and its relation to other management functions. The author discusses the strategies and role of operations in organizations in order to establish a framework within which operations can be successfully managed. It then considers product design, services, and the operations function itself, tackling the issues involved in planning and control, including discussions of JIT and TQM. Examples are drawn from both manufacturing and service industries to focus on an analysis of key techniques that are useful to managers from a range of backgrounds.
- ISBN10 1861523785
- ISBN13 9781861523785
- Publish Date 18 June 1998
- Publish Status Out of Print
- Out of Print 23 October 2014
- Publish Country GB
- Imprint Cengage Learning EMEA
- Edition 2nd edition
- Format Paperback
- Pages 235
- Language English