The fourth edition has been revised and fully updated in line with the latest criteria for the NVQ levels 1 and 2 administration courses. It contains new units on work planning and scheduling, travel arrangements and organising meetings and other events. It also covers the latest developments in computer technology relating to office administration and includes current banking and mail services.
The theory is written and presented clearly and is fully illustrated with photographs, diagrams and realistic examples of forms and other business documents to aid understanding. Each unit contains a progress check which includes both multiple choice and short answer questions, the answers to which are given at the back of the book. These help students to ascertain their level of knowledge and comprehension of the topics covered. Helpful advice is also given on tackling assignments and preparing for the external examination.
The main features of this book include:
totally in line with the latest NVQ criteria
up-to-date with the latest computer technology, banking and mail services
end-of-chapter progress checks assess student's knowledge
contains recent Pitman Qualifications office procedures examination questions and a student's guide to assessment to help with examination success
has a companion book with tasks enabling students to put theory into practice
clearly written and well illustrated, making the text easy to follow
Ideal for students taking S/NVQ levels 1 and 2 administration and Pitman Qualifications office procedures levels 1 and 2. It is also a useful reference book for those working in an office.
- ISBN10 0582293413
- ISBN13 9780582293410
- Publish Date 11 October 1996
- Publish Status Out of Print
- Out of Print 15 March 2021
- Publish Country GB
- Publisher Pearson Education Limited
- Imprint Longman
- Edition 4th edition
- Format Paperback
- Pages 216
- Language English