Office Procedures

by John Harrison

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This text provides an introductory study of offcie practice, with topics specially selected for the new entrant to the office. It has been specially designed for NVQ levels 1 and 2. The text is in line with the latest NVQ criteria for Level 1 and 2 Administration Awards, has been fully updated with the most recent services, VAT rates (17.5%) and procedures. A new unit on information technology has been included, and emphasis has been placed on the role and relationships of office workers, as required by current NVQs. The use of databases and spreadsheets is examined throughout. This guide is suitable for first and second level RSA, PEI, GCSE, BTEC and NVQ students.
  • ISBN10 027303183X
  • ISBN13 9780273031833
  • Publish Date March 1990
  • Publish Status Out of Print
  • Out of Print 6 April 1993
  • Publish Country GB
  • Publisher Pearson Higher Education
  • Imprint FT Prentice Hall
  • Edition 2nd Revised edition
  • Format Paperback
  • Pages 192
  • Language English