Activity-based management (ABM) is a discipline that advocates the management of activities as the route to improving customer satisfaction and profit. ABM, as a management strategy, is making its mark in the current competitive marketplace. By using ABM, many companies have decreased or eliminated misallocation and misinformation, in fact, it can be said that by using ABM, strategic leadership is winning over mismanagement. This book provides the reader with strategies and practical tips for deploying ABM. It includes various cross-industry perspectives, and global case studies to show the positive and negative implementation of ABM strategies.
- ISBN10 0471362883
- ISBN13 9780471362883
- Publish Date 30 September 1999
- Publish Status Out of Stock
- Out of Print 23 June 2003
- Publish Country US
- Imprint John Wiley & Sons Inc
- Format Hardcover
- Pages 288
- Language English