When dealing with difficult people, it is often just one aspect of their behaviour that is particularly challenging. But that single characteristic can be very problematic!
How People Tick is a practical guide to every type of difficult person and how best to handle them. Each situation is described, how it happens is analysed, and then strategies for dealing with the problem successfully are suggested. Disruptive behaviour patterns can be addressed once and for all, instead of having to handle one-off 'difficult' events, time and time again.
Absolutely invaluable to everybody, How People Tick is full of tried and tested tips for handling 'difficult' people in 'difficult' situations, based on a real understanding of their behaviour. It is for anyone who finds people bewildering or just plain difficult, and yet still wants to understand them, work with them and live with them.
- ISBN10 6612310170
- ISBN13 9786612310171
- Publish Date 28 May 2009 (first published 1 January 2005)
- Publish Status Active
- Out of Print 16 March 2011
- Publish Country US
- Imprint Kogan Page
- Format eBook
- Pages 208
- Language English