Next Generation Call Centres: CTI, Voice and the Web (Ovum Report S.)

by David Bradshaw and etc.

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  • ISBN10 1902566092
  • ISBN13 9781902566092
  • Publish Date April 1999
  • Publish Status Out of Print
  • Out of Print 24 December 2011
  • Publish Country GB
  • Imprint Ovum Ltd
  • Format Paperback
  • Pages 282
  • Language English