Managing Information Quality: Increasing the Value of Information in Knowledge-Intensive Products and Processes

by Martin J. Eppler

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The 2nd edition of this book shows how the quality of information can be improved in such knowledge-intensive processes as on-line communication, strategy, product development, or consulting. The text offers proven principles for applying information quality management to a variety of information products. Case studies show how information quality management can increase satisfaction of knowledge workers and information consumers. Includes much new material.

  • ISBN10 3540247823
  • ISBN13 9783540247821
  • Publish Date 1 December 2005
  • Publish Status Active
  • Publish Country US
  • Imprint Springer
  • Format eBook
  • Language English