Improvement Guide: A Practical Approach to Enhancing Organizational Performance

by Gerald J. Langley, Kevin M. Nolan, Thomas W. Nolan, Clifford L. Norman, and Lloyd P. Provost

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This guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings.
  • ISBN10 0470497173
  • ISBN13 9780470497173
  • Publish Date 19 January 2009 (first published 13 November 1996)
  • Publish Status Out of Print
  • Out of Print 7 April 2009
  • Publish Country GB
  • Publisher John Wiley and Sons Ltd
  • Imprint Jossey Bass Wiley
  • Format Paperback
  • Pages 400
  • Language English