Learn Configuration and CMDB management the right way with this unique, thoroughly modern guide to today's Configuration Management challenges and opportunities. Written by an in-the-trenches practitioner, this book goes beyond concepts and definitions to challenge prevalent thinking about the field and provide a step-by-step guide to implementing a successful CMDB strategy. Discover how to move beyond mainstream analysis, why qualitative data should be your focus, and more insights and techniques that will help you develop a customer-centric mindset without sacrificing your company's bottom line. You have more information at hand about your Configuration and its business environment than ever before. But are you using it to "out-think" your rivals If not, you may be missing out on a potent competitive tool.
- ISBN10 1447585054
- ISBN13 9781447585053
- Publish Date 5 July 2011 (first published 20 March 2008)
- Publish Status Out of Print
- Out of Print 21 May 2014
- Publish Country GB
- Imprint Lulu.com
- Format eBook (OEB)
- Language English