This comprehensive text retains the integrative framework of planning, organizing and controlling and provides end-of-chapter supplements for more rigorous quantitative analysis. The text continues to offer problems which can be solved by the computer and a QSOM software edition of the text is also available. Special features of this fifth edition are increased coverage of international and service operations management, new case-like presentations of companies, issues, and strategies for today's operations managers, optional chapter supplements that cover techniques and methodology at a more rigorous quantitative level, and letters from a CEO of a major service manufacturing operation.
- ISBN10 0137250290
- ISBN13 9780137250295
- Publish Date 1 January 1989 (first published October 1978)
- Publish Status Out of Print
- Out of Print 21 January 2016
- Publish Country US
- Imprint Prentice Hall
- Edition 4th Revised edition
- Format Hardcover
- Pages 640
- Language English