Zoë Richards was inspired to write Garden of Her Heart by being a suicide survivor from which she learned the healing that worked best for her, which is not the same for everyone. Dog walks around the Formby pinewoods, not far from her home, gave her the location, in an area known locally as The Lost Resort, a town that never came into existence, close to the sea. In the woods there is a sole Victorian house, standing alone on a cinder track, and this is the inspiration for the location of Pinewoods Retreat.

She lives in Southport, near Liverpool, has been married to Rob for 34 years, and they have a grown-up daughter and a cockapoo who will never grow up. She worked for the NHS as an improvement programme manager, reforming how children and young people with special educational needs and disabilities are supported in healthcare. Writing gives her an escape from the intensity of work and from caring for her elderly mother.