Dr. Rangachari Anand is a research staff member in the Business Service Solution department at the IBM T. J. Watson Research Center in New York. He completed his PhD in Computer Science at Syracuse University. His dissertation quantified the advantage of using modular neural networks for classification tasks. He has worked in a number of areas ranging from distributed systems to artificial intelligence and cognitive science. In the past few years, he has worked on applying advanced artificial technologies both internally to improve IBM’s service business and to improve the productivity, profitability and quality of IBM’s clients at a global level. He has received several technical achievement awards for his work. He has been prolific in publishing research work in books, papers in top academic journals, conferences and workshops. He has led the filing of more than 30 patent applications in the US and other countries
