Susan has over five years of network security documentation experience. Prior to becoming a SonicWALL Senior Technical Writer, she worked for over ten years as a UNIX developer, and spent three years as a QA engineer at Cisco Systems and Symantec. At Symantec, Susan authored the Symantec Network Security 7100 Series Implementation Guide and contributed to other endpoint security and network security documents. She is the lead author of the SonicWALL Global Management System Administrator Guide and SonicWALL ViewPoint Administrator Guide. Susan holds a Certificate in Internet Programming and two B.A. degrees in Computer Science and History, both with honors, from U.C. Santa Cruz.
