Hui-Lan H. Titangos is Reference/Access Services Librarian at Santa Cruz Public Libraries. She holds a Graduate Certificate in Information Management and an MLIS from the University of California at Berkeley. Her previous experience includes working for The DIALOG Corporation, Pacific Neighbourhood Consortium, and Shanghai Filmmakers’ Association. She came to Santa Cruz in 1989 and fell in love with its landscape, and most of all, its people. She is the author of five working papers about Santa Cruz published in journals and publications, such as Library Management and Chinese Librarianship.