Coauthors Baum and Hassinger identify essential techniques and encourage heightened awareness in 60 time tested management lessons. Their fast paced and refreshingly brief scenarios are rich with action ideas to try. With 20 plus years of experience as a consultant, David Baum provides clients with innovative, creative solutions to change. Drawing on a rich and varied background from experience as a clown, to resolving conflicts in Belfast, Northern Ireland, to revitalizing Native American communities, Baum is sought after by such clients as Shell Oil, Conde Nast, Barclays Bank, Johnson & Johnson, and Outward Bound.