James Viscusi has been working with relational database products for over 10 years and specifically with Oracle the last six years. He currently works with Oracle Corporation in the Support Division Center of Expertise, in particular working with customers experiencing performance problems. He has presented at several conferences worldwide including Oracle Open World, IOUG-A, and UKOUG. Mr. Viscusi is also a husband and father of two children and volunteers as an Emergency Medical Technician when he can find the time.