Catherine Paquet is a CCSP, CCNP, and a certified Cisco Systems instructor. Catherine has a master's degree in business administration with a major in Management Information Systems - MBA (MIS). Catherine co-authored Cisco Press' Building Scalable Cisco Networks, Building Scalable Cisco Internetworks, and Building Cisco Remote Access Networks.

Warren Saxe has hands-on experience at calculating ROI and TCO and negotiating with senior executives. He was a region General Manager of a Fortune 1000 semi-conductor distributor for 15 years.