Jay Kandampully

Jun 7, 2024

Service Management and Marketing Principles

Feb 12, 2024

Service Management Principles for Hospitality and Tourism in the Age of Digital Technology

Feb 25, 2015

Service Management Principles for Hospitality & Tourism

Feb 17, 2015

Service Management: Principles for Hospitality and Tourism - eBook

Jul 17, 2014

Customer Experience Management: Enhancing Experience and Value through Service Management

Jul 9, 2014

Customer Experience Management: Enhancing Experience and Value Through Service Management - eBook

Aug 23, 2013

Service Management in Health and Wellness Services

Jan 1, 2012

Service Management: The New Paradigm in Retailing

Feb 14, 2006

Services Management

Jun 26, 2003

Services Management