William E Hefley

4 books • 1 series

Jul 7, 2009
Cover of People CMM, The

People CMM, The

Jan 1, 2008
Cover of Service Science, Management and Engineering: Education for the 21st Century

Service Science, Management and Engineering: Education for the 21st Century (Service Science: Research and Innovations in the Service Eco)

Jan 1, 2008
Cover of Service Science, Management and Engineering

Service Science, Management and Engineering

Jan 1, 2002
Cover of People Capability Maturity Model, The: Guidelines for Improving the Workforce

People Capability Maturity Model, The: Guidelines for Improving the Workforce