Dominic Furniss is a Senior Research Associate at University College London. He works in Human Factors and HCI, largely in the context of healthcare. His expertise focuses on the evaluation of the design and use of technology in-situ, and understanding how technology enhances and disrupts the broader system it is embedded within. Qualitative research has been, and is, critical to this work. This has included atheoretical approaches using Grounded Theory, and developing novel methods to be adopted and adapted by others in Distributed Cognition and Resilience Engineering.