Steven Stanton is the author of Smart Work: Why Organizations Full of Intelligent People Do So Many Dumb Things and What You Can Do About It. He is a pioneer of process innovation. For thirty years his work has been focused on improving the capability of organizations to transform themselves. Through his consulting, writing, and teaching, Mr. Stanton has participated in the development of many of the most innovative and valuable business ideas of the past ten years such as Business Reengineering, Process Management, and Smart Work, a revolutionary way of creating value. Mr. Stanton is the co-author, with Dr. Hammer, of the Reengineering Revolution (HarperBusiness) and the Harvard Business Review article How Process Organizations Really Work. In addition, he has published many articles on business transformation and as a leading management thinker is frequently cited by national publications such as Fortune, BusinessWeek and CFO Magazine. He teaches many of FCB Partners' public courses, in many internal training programs, and at Tecnologico Monterrey, in Mexico. Mr. Stanton holds an MBA from Harvard and a BA from the Berklee School of Music.
