Working on the book in consultation with Norland College in Bath, Louise Heren is a respected producer and director with established credentials in childcare observational documentaries. Her business partner, Susan McMillan, is an award-winning producer and writer. She lectures in creative writing at Bath Spa University and has written for BBC Books as well as numerous TV scripts. Together they run Reybridge Films and have written, filmed and produced a number of documentaries including 'Special Babies' and 'Nanny School' which involved them spending a year at Norland College.