Jacqui Tam is an award-winning communications professional, author and publisher. An intensely proud Newfoundlander, she has lived and worked in eastern, central and western Canada and given talks as far afield as the UK and Australia. After a 35-year career that took her to the executive level in the higher education sector, she started her own communication consulting firm, working with clients across the country. Most of her writing is non-fiction. And mostly she still listens more than she talks.