18 books
The Reference Collection
Digital versus Non-Digital Reference
Integrating Print and Digital Resources in Library Collections
Evaluating Acquisitions and Collection Management
Business Reference Services and Sources
Strategic Marketing in Library and Information Science
Weeding and Maintenance of Reference Collections
Cooperative Reference
Reference Services for Archives and Manuscripts
Evolution in Reference and Information Services
New Technologies and Reference Services
The Holocaust
Assessment and Accountability in Reference Work
Integrating Library Use Skills Into the General Education Curriculum
Finance, Budget, and Management for Reference Services
Information Brokers and Reference Services
Reference Services and Public Policy
Video to Online