"A former Navy SEAL commander in the Israeli Defense Forces, Yotam Dagan is a certified clinical psychologist with expertise in Combat stress reaction (PTSD) and a hostage negotiator. His first book, Operational Stress Managementan innovative training program for first respondershas been implemented by the US government and the Urban Area Security Initiative (UASI) in NJ. Dagan has led disaster relief missions to the Philippines, Parkland FL, Boston and has worked in many locations in Europe and the Middle East. Dagan holds a BA in psychology, history and philosophy and a MA in clinical psychology from the university of Haifa, Israel and a Masters degree in public administration at the John F. Kennedy School of government at Harvard University."