SETH ALLCORN is a principal of DyAD, a consulting firm specializing in organizational development and management, in Asheville, North Carolina. Author of eight books on management and organizational life and numerous articles, he holds an MBA and a doctorate in Higher and Adult Education. His most recent books include Managing People During Stressful Times (1997), The Human Cost of a Management Failure (1996), and Anger in the Workplace (1994).