Marcus Goncalves is president of Marcus Goncalves Consulting Group (MGCG), an international consulting practice with more than a dozen years of experience in North and Latin America, Europe, and the Middle East. A globally acclaimed expert in the understanding and application of knowledge and change management issues, Goncalves also lectures at Boston University and is the former CEO of iCloud, Inc. He is the author of The Knowledge Tornado: Bridging the Corporate Knowledge Gap, Firewalls: A Complete Guide, and more than two dozen other titles. Goncalves is both a certified project management professional (PMP) and member of the Project Management Institute.